Robert Half Technology Systems Engineer in TWINSBURG, Ohio
The Lead IT Systems Engineer ensures all necessary software components and production hardware are seamlessly integrated and functioning properly to support data-driven operational production systems. This position requires the ability to mentor technical team members, analyze, troubleshoot and resolve technology issues, configure and maintain production-related computer equipment, and support a variety of industry-standard tools and proprietary software systems. Excellent customer-service focus is required, with prompt resolution of reported production-down notices, including after-hours situations. Strong collaboration with other departments is necessary to ensure production uptime of systems and avoid negative impact to product quality and cycle times. The Lead IT Information Systems Engineer participates in security and compliance audits, handles EMV key management, and improves processes by using best practices. This position includes an on-call rotation, with ability to occasionally work during non-standard, flex hours. Qualifications and Skills:
Prior technical leadership experience including ability to mentor, delegate, and own completion responsibility.
Broad multi-platform technical skills, including MS-Windows, Linux, SQL Server, and Oracle environments.
Must have prior networking and system administration expertise in maintaining existing configurations and designing new cost-effective solutions (high-quality, low-cost).
Strong experience with Active Directory, TCP/IP, and connectivity such as SFTP, VPN, and IBM Connect:Direct, with ability to diagnose and resolve issues across communication protocols, networks, and operating systems.
Ability to implement and maintain SQL Server administration (backups, database setup, sysadmin), hardware, processors, circuit boards, routers, memory, storage devices, databases, etc.
Experience working with physical and virtual servers, and with complex automated production equipment.
Prior experience working within highly-regulated industries; good knowledge of information security practices, EMV integrated circuits, and encryption is highly preferred.
Must be able to multi-task and effectively manage a variety of assignments, some with competing deadlines.
Logical ability to analyze, deduce root cause, and troubleshoot technical challenges within complex data-driven configurations to resolve problems.
Must be willing to document designs, and able to present technical information in a non-technical manner.
Prefer working knowledge and use of standard IT processes and best practices, such as GAMP-5, CMMI, or ITIL.
Knowledge of source code version control and defect tracking techniques, such as GIT Jira is preferred. Education/Experience:
Bachelor of Engineering, Computer Science, Math, or a related degree, plus 3 years of experience; or an Associate Degree with 5+ years of experience in a similar role is required.
Minimum 3 years of team lead or management experience in a similar production systems engineering role.
Preferred certifications include Microsoft, Cisco, or CompTIA A+.
High level of computer competency in Microsoft Office Products (MS Word, Excel, Powerpoint, Project, Visio)
Knowledge of payment card industry (PCI) requirements, data security, and EMV key management is a plus.
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 03340-0010394533
Functional Role: Systems Administrator
Postal Code: 44087-2210
Compensation: $90,000.00 to $100,000.00 per year
Requirements: MS Windows, MS SQL Server