MSC Industrial Supply Co. Spec, VMI in Twinsburg, Ohio
MSC Job Title:
BRIEF POSITION SUMMARY:
- The Vendor Managed Inventory(VMI) Specialist provides supplemental service support in the areas of conversions, ordering stock, vending solutions, putting orders away, 5S handling of service & equipment, and expediting.
DUTIES and RESPONSIBILITIES:
Supports MSC customer solutions and sales associates.
Understands company solutions, products, and services. Including limited technical product knowledge.
Supports the implementation of Vendor Managed Inventory programs at customer locations.
Establish productive, professional relationships with key personnel in assigned customers.
Maintain high customer satisfaction ratings that meet company standards.
Unpack orders, checks accuracy of shipment and put stock away at customer locations.
Ensure appropriate customer stock levels, generates new orders for merchandise, obtains customer approval to place orders when required
Provides communication and feedback to the sales representative and supervisor as appropriate to ensure full customer satisfaction.
Performs general (5S) housekeeping for service equipment and immediate area.
Utilize company technology to completed daily tasks, order generation, tracking, and routing.
Logs all events daily within the Service Management tool.
Participates in special projects and preforms additional duties as required
Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s mission.
EDUCATION and EXPERIENCE:
A High School Diploma or the equivalent is required
Supply chain and process improvement experience preferred.
Customer service experience including one year of related industry experience is preferred.
Relevant Military experience a plus.
Computer literacy and proficiency in word-processing and spreadsheet software is required.
Excellent oral and written communications skills are also required.
A valid driver’s license is required.
Position requires over 80% consistent daily travel within branch or market territory. Occasional overnight travel is also required.
May need to lift up to 50 lbs. based on customer needs
Job Req #:
State or Province:
Equal Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.
9177 Dutton Drive
Remote Territory Location:
People. Collaboration. Insight. That’s how you build something that works.
Built on a foundation of values and trust, MSC works side by side with our customers to help them drive business results. With more than a million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
As one of America’s Best Large Employers (named by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your families’ health, well-being, and financial future.
If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.