Giant Eagle, Inc. Team Leader, Grocery Asst. - H in N. Canton, Ohio

92625BR

Requisition ID:

92625BR

Location/Division:

COD

Position Title:

Team Leader, Grocery Asst. - H

Street Address:

6493 Strip Avenue N.W.

About Us:

Giant Eagle Inc., ranked 35th on Forbes Magazine's largest private corporations list, is one of the nation's largest food retailers and distributors with approximately \\$9.6 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with 417 retail locations throughout western Pennsylvania, north central Ohio, northern West Virginia and Maryland.

Team Members who work for our flagship banner, Giant Eagle, are continually redefining and improving the supermarket shopping experience. We're creating a destination where customers find high-quality foods and convenience-oriented services, along with some pleasant and unexpected surprises as we try new things and roll out new ideas. You will be part of a growing team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs.

Job Responsibilities:

  • Assist in the scheduling of Team Members and delegate work assignments to the needs of the business and in accordance with the collective bargaining agreement (where applicable.)

  • Support all company sponsored programs and initiatives in the center of the store (5S, GEBS, ad plan, etc.).

  • Effectively order and utilize supplies to maximize profitability.

  • Control department costs by monitoring and improving operations to increase profitability.

  • Oversee and evaluate training provided to Team Members to reduce turnover, promote efficiency and control labor costs.

  • Effectively utilize PCSAM and the help chain to identify Problems, determine root Causes, generate practical and innovative Solutions, take Action and Measure results in a timely manner.

  • Ensure that proper procedures are being followed so that the store meets out-of-stock percentage goal.

  • Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the department.

  • Develop and maintain communication processes with other departments in order to develop marketing plans which help to meet the financial objectives of the store.

  • Control department costs by monitoring and improving operations to increase profitability.

  • Manage inventories by tracking weekly reports and ordering raw materials and supplies in order to meet customer requirements and maximize profits.

  • Perform other duties as assigned.

Physical requirements:

  • Carrying Up to 50 pounds

  • Lifting Up to 50 pounds

Shift:

* Retail Shifts *

Department Name:

Grocery

Reports To:

Team Leader, Grocery - H

Position Summary:

It is essential to model, understand and promote Giant Eagle safety processes and requirements according to the Health Department, HACCP, OSHA, along with Giant Eagle's policies and procedures. With these safe work practices and properly maintained equipment, we will protect Ourselves, our Team Members, Our Customers and our Banner. Be a Leader by representing the organization in a professional manner through appearance, language and behavior. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Lead Team Member training and development so the preparation, production and displaying of product shows \"passion for food\". Coach Team Members on a regular basis with timely feedback, identify opportunities for development and coach for success. Understand and exemplify the company's Service Standards by utilizing the Service Credos, the 4 Steps to Great Service and the 5 Steps to Great Service Recovery. Recognize and reward Team Members for going the extra mile and delivering great service. Empower and encourage Team Members to take appropriate steps to solve customer concerns to the customer's satisfaction. Analyze the Mystery Shop and Customer Satisfaction Scorecard results to identify areas where Team Members can be coached for success and coached for improvement.

Competencies Required:

  • Adaptability

  • Customer Focused

  • Gets Things Done

  • Interpersonal Skills

  • Problem Solving

  • Respect for Self and Others

  • Business and Financial Acumen

  • Builds High Performance Teams

  • Communicate w/Courage & Impact

  • Manages Team Execution

  • Strategic Thinking & Planning

Experience Required:

  • 1 to 3 years

Equipment Used:

  • Cardboard Baler

  • Compactor

  • Electric/Manual Jacks

  • Plastic Baler

  • Safety Cutter

  • U-Boats

:

Education and Training Required:

  • High school diploma or equivalent

City:

N. Canton

State:

OH

Zip:

44720

Work Environment:

  • Normal store environment with no continuous exposure to extreme temps, dust, etc

Supermarket Location:

Strip Plaza

Age Requirement:

  • At least 18 years of age