Mercy Health Assistant Central Intake HOV Clinical Mercy Health Hospice of the Valley in Boardman, Ohio

Assistant Central Intake HOV Clinical Mercy Health Hospice of the Valley

Job ID: 4663169

Updated: May 17, 2018

Geographic Location: Youngstown

Location: Boardman, OH, United States

Department: HOV Clinical

Full/Part Time: Full-Time

Shift: Days

Standard Hours: 40

Job Summary

The Central Intake Assistant registers, schedules, and/or admits, plus related processing, all patient/clients being service by HM Home Care coordinating with physician offices, emergency department, other healthcare facilities, and other ancillary areas. The Central Intake Assistant also provides insurance verification, cashier, financial counseling, and related clerical support duties in Central Intake coordinating with both internal and external customers in providing optimal, efficient services.

Qualifications - Minimum


Minimum high school diploma (or equivalent).

Knowledge and training in medical terminology, typing, computer skills preferred.

Minimum two (2) years previous work experience in the areas of scheduling, registration, typing, computer skills, patient billing, and/or medical insurance processing required. Should have at least one year of patient contact involving the resolution of patient/client issues.

Should have fundamental knowledge of the business function of HM Home Care: assigning, admissions, registration, insurance verification, authorizations, and how these functions relate to one another.

Excellent interpersonal skills in order to communicate, function effectively, and establish professional and cooperative relationships with patients, physicians, and colleagues.


Hours per pay period: 80

Hours: 9:00am to 5:30pm

Shift and Job Schedule

Job Shift: Days, Job Schedule: Full-Time

Equal Employment Opportunity

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.