Cleveland Clinic Medical-Assistant-Beachwood-Internal-Medicine in Beachwood, Ohio

Job Summary:

Utilizes medical and administrative skills to provide support to patients and healthcare staff.

This position will primarily work days, with various schedules ranging in hours from Monday-Friday (6am-9pm), and weekends (8am-4pm). These hours and days may vary depending on the department's needs.


  • Performs a comprehensive health maintenance review and provides an oral report to the physician regarding patient history and chief complaint.

  • Scribes documentation of the visit into the medical record by remaining in the exam room with the physician as the patient is treated.

  • Reviews post-visit instructions with the patient.

  • Assists with gathering data under the supervision of the physician or nurse.

  • Administers treatments and medications under the direction of the physician.

  • Monitors physician in-basket and returns patient phone calls.

  • Other duties as assigned.


  • High School Diploma or GED required.

  • Must be a graduate from an accredited Medical Assistant Program.

  • Current demonstrated clinical proficiency with phlebotomy required, proficiency in EKG desired.

  • Completion of a clinical externship.


  • BLS (Basic Life Support) certification required. Current American Health Association Basic Life Support (BLS) provider card must be obtained during the new hire period.

Complexity of Work:

  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

  • Must be able to work in a stressful environment and take appropriate action.

Work Experience:

  • One year of experience performing basic, direct patient care in a similar setting.

  • One year of experience with EPIC or related medical records system is preferred.

  • Excellent verbal communication skills and understanding of medical terminology are essential for success in this role.

  • Must be able to type a minimum of 30 words per minute (assessed at time of application) or demonstrable personal computer keyboard skills.

Physical Requirements:

  • Manual dexterity to operate office equipment.

  • May require extended periods of standing, walking or sitting.

  • Good visual acuity through normal or corrected vision.

  • Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

  • Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

  • Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic’s Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.

Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities