Community Care Ambulance Network Billing Clerk in Ashtabula, Ohio

JOB SUMMARY: Responsible for all Billing Department clerical task as well as main phone receptionist.

REPORTS TO: Billing Manager

EDUCATION: High School Graduate or Equivalent

EQUIPMENT: Computer, Printer, Copier, Fax, Phone

DUTIES AND RESPONSIBILITIES: This job description is not intended, nor should it be construed, to be an all-inclusive list of responsibilities, duties, skills or working conditions associated with the job. It is intended to be a general description of the essential duties and requirements common to positions of this type and may be subject to change.

  • Check in all Ambulance and Wheelchair PCR’s

  • Answer incoming phone calls while maintaining professionalism and direct them to the appropriate extension as requested by the caller

  • Filing

  • Scan documents

  • Account for missing PCR’s for both Ambulance and Wheelchair / Maintain missing PCR spreadsheet

  • Process Returned Patient Signature Forms and Medical Certification Forms

  • Print Primary and Secondary insurance claim forms

  • Print and mail final notice letters

  • Process Credit Card Payments

  • Request Face-sheets from facilities

  • Run Patient Statement Batches

  • Process mail returns

  • Other duties as assigned

  • Over-time as requested by management


  • 1 years medical office experience

  • Basic computer skills-Microsoft Office - Beginner to include Excel spreadsheets

  • Good problem solving abilities

  • Excellent communication skills both verbal and written

  • Excellent customer service skills

  • Ability to work independently or as team

  • Possess strong organizational skills

  • Demonstrate a strong work ethic


  • Maintain social, ethical and organizational norms.

  • Achieve accomplishment of all task details, no matter how small.

  • Maintain good personal motivation; develop a sense of ownership of job tasks and results.

  • Must have a sense of urgency for all work performed.

  • Ability to work under the pressure of meeting strict deadlines.

  • Excellent interpersonal and communication skills.

  • Maintain work professionalism at all times especially as it pertains to co-workers and customers


  • Office setting

  • Occasional lifting up to 10 pounds

  • Long periods of sitting

  • Moderate noise