Community Care Ambulance Network Billing Clerk in Ashtabula, Ohio
JOB SUMMARY: Responsible for all Billing Department clerical task as well as main phone receptionist.
REPORTS TO: Billing Manager
EDUCATION: High School Graduate or Equivalent
EQUIPMENT: Computer, Printer, Copier, Fax, Phone
DUTIES AND RESPONSIBILITIES: This job description is not intended, nor should it be construed, to be an all-inclusive list of responsibilities, duties, skills or working conditions associated with the job. It is intended to be a general description of the essential duties and requirements common to positions of this type and may be subject to change.
Check in all Ambulance and Wheelchair PCR’s
Answer incoming phone calls while maintaining professionalism and direct them to the appropriate extension as requested by the caller
Account for missing PCR’s for both Ambulance and Wheelchair / Maintain missing PCR spreadsheet
Process Returned Patient Signature Forms and Medical Certification Forms
Print Primary and Secondary insurance claim forms
Print and mail final notice letters
Process Credit Card Payments
Request Face-sheets from facilities
Run Patient Statement Batches
Process mail returns
Other duties as assigned
Over-time as requested by management
1 years medical office experience
Basic computer skills-Microsoft Office - Beginner to include Excel spreadsheets
Good problem solving abilities
Excellent communication skills both verbal and written
Excellent customer service skills
Ability to work independently or as team
Possess strong organizational skills
Demonstrate a strong work ethic
Maintain social, ethical and organizational norms.
Achieve accomplishment of all task details, no matter how small.
Maintain good personal motivation; develop a sense of ownership of job tasks and results.
Must have a sense of urgency for all work performed.
Ability to work under the pressure of meeting strict deadlines.
Excellent interpersonal and communication skills.
Maintain work professionalism at all times especially as it pertains to co-workers and customers
Occasional lifting up to 10 pounds
Long periods of sitting